AuSAE Jobs Board

We are looking for a dynamic and strategic Membership Manager to lead efforts in expanding and maintaining a strong and engaged member base. Working in close partnership with the Chief Executive, this role is centred on cultivating meaningful relationships with current members while actively pursuing opportunities to grow membership.

Strategic Responsibilities

• Foster and maintain strong connections with existing members, acting as a key conduit between them and the organisation.
• Provide core support to the Branch Network across Aotearoa New Zealand.
• Actively gather insights and feedback to inform continuous service improvements.
• Design and implement initiatives to attract new members and broaden organisational reach.
• Identify new growth opportunities and partnerships to enhance membership offerings.
• Contribute to strategic planning efforts that strengthen the organisation’s value to its community.
• Track and analyse membership trends, including acquisition, retention, and engagement.
• Collaborate with internal teams (training, events, marketing) to ensure integrated delivery of member benefits.
• Clearly articulate the benefits of membership to prospective and current members.
• Maintain up-to-date and accurate member data and contact information.

Operational & Administrative Responsibilities

• Manage member enquiries (email/phone) from building professionals and other stakeholders.
• Process membership applications, renewals, and upgrades using the organisation’s CRM.
• Ensure member records are accurate, complete, and compliant with privacy regulations.
• Provide administrative support to branches - scheduling meetings, preparing agendas, taking minutes, and distributing documents.
• Serve as a primary point of contact for members
• Assist in compiling membership-related reports and dashboards for the senior leadership team and the Board.

Candidate Requirements
Essential Skills & Experience

• Experience working in a membership-based environment.
• Proven relationship management skills with the ability to engage effectively across diverse stakeholder groups.
• Demonstrated achievements in administration, membership management, business development or related fields.
• Skilled in CRM system use and data management.
• Highly organised with attention to detail, a structured, proactive workstyle, and capable of juggling multiple responsibilities.
• Excellent verbal and written communication and negotiation skills; confident interacting with members, professionals, and senior stakeholders.
• Able to adapt communication styles to suit varied audiences and navigate complex conversations with diplomacy.
• A collaborative team player who can also take initiative and manage competing priorities.
• Experience presenting information clearly at senior levels.
• Experience supporting branches, committees, or working groups, including meeting logistics and documentation.
• A clear understanding of confidentiality protocols and maintaining professional standards.

Desirable Attributes

• Knowledge of the building engineering or construction sector and its unique challenges.
• Appreciation for member-led organisational culture, and the interpersonal awareness required to thrive within it.

Applications close on 28th July; however, early applications are encouraged, as we will begin reviewing candidates immediately.  Apply via SEEK here.

About us
At Causeis, we are the leading and most awarded iMIS consulting partner for associations globally. We emphasise member experience and growth and take pride in our extensive strategy and technology expertise.

Our work improves the lives of 500,000 members every day across over 75+ associations.

The Causeis Launchpad powered by iMIS is the only go-to-market, preconfigured Association Management System (AMS) – purpose-built with new functionality and strategic insight to drive your association’s growth today and into the future.

Our achievements include being named to SmartCompany's Smart50 list, Smart50 Workplaces, Great Place to Work 2024, and the current ASI Global iMIS Partner of the Year an achievement we've held 4 times since 2020.

About the role
This full-time iMIS Website Consultant role at Causeis based in Hamilton, QLD or Dandenong South, VIC or Remotely for the right candidate. As an iMIS Website Consultant, you will deliver outstanding website and digital experiences for our clients, with a particular focus on the iMIS RiSE platform. You’ll work collaboratively with clients to understand their needs, build and enhance their websites, and provide ongoing support and training. This role spans consulting, technical implementation, content design, and project delivery.

You will join a growing team of digital experts driving association success through tailored, accessible, and scalable web solutions.

This role is ideal for someone with 1–3+ years of experience in iMIS RiSE, website design, CMS management, or digital content delivery.

What you'll be doing

• Configure and customise iMIS RiSE websites for association clients, aligning with brand and business goals.
• Analyse client needs and deliver website designs and structures that support member experience and operational efficiency.
• Implement content changes, build new page layouts, and optimise navigation and accessibility.
• Support clients using the Causeis Elevate program and respond to website support tickets.
• Deliver tailored training and documentation to empower client teams to self-manage their RiSE environments.
• Collaborate closely with our Technical Consulting and Launchpad Implementation teams to ensure seamless project delivery.
• Stay informed on RiSE capabilities, digital best practices, accessibility standards, and responsive design principles.
• Meet individual and team billable targets while contributing to a high-performance delivery culture.

What we're looking for
Required Experience & Skills

• 1–3+ years of experience working with iMIS RiSE, or other CMS platforms (e.g. WordPress, Drupal, Sitecore).
• Strong understanding of website content management, navigation structure, and user experience.
• Experience with front-end technologies such as HTML, CSS, jQuery (React or AngularJS is a plus).
• Ability to translate business and design requirements into practical, scalable web solutions.
• Demonstrated ability to train and support end users.
• Excellent communication skills—written, visual, and verbal—with a proactive, client-focused mindset.

Desirable

• Experience with SEO basics and accessibility (WCAG) compliance.
• Proficiency in Adobe Creative Cloud tools (Photoshop, Illustrator, Dreamweaver).
• Familiarity with SSRS or iMIS IQA reports is an advantage.
• Prior experience in associations, not-for-profits, or AMS platforms.

What we offer
At Causeis, we are committed to creating an environment where our employees thrive. We offer competitive remuneration, opportunities for career development, and a range of benefits that support work-life balance. You'll also have the chance to work on exciting technology projects and collaborate with a talented team of professionals.

Causeis prides itself on being an employer that focuses on the well-being of its team. Below are just some of the employee benefits and culture you will gain access to:

• Hybrid working options.
• Loyalty leave for all staff on their employment anniversary will earn an additional 1 day of accruing annual leave (to a maximum of a further 10 days per year).
• Access to our EAP - programs to support mental, emotional, financial and physical health & well-being.
• 6-monthly remuneration reviews to ensure alignment to position and market.
• All employees gain access to continuous professional development; it is a KPI to ensure everyone has access to ongoing development.
• Each year, a team interstate retreat brings everyone together to reward our performance, training, and team social activities.
• Access to team lunches and remote team social events.

If you're excited about this opportunity and ready to join our team, apply now via SEEK.

About us
At Causeis, we are the leading and most awarded iMIS consulting partner for associations globally. We emphasise member experience and growth and take pride in our extensive strategy and technology expertise.

Our work improves the lives of 500,000 members every day across over 75+ associations.

The Causeis Launchpad powered by iMIS is the only go-to-market, preconfigured Association Management System (AMS) – purpose-built with new functionality and strategic insight to drive your association’s growth today and into the future.

Our achievements include being named to SmartCompany's Smart50 list, Smart50 Workplaces, Great Place to Work 2024, and the current ASI Global iMIS Partner of the Year an achievement we've held 4 times since 2020.

About the role
This full-time iMIS Project Delivery Coordinator role at Causeis based in Hamilton, QLD or Dandenong South, VIC or Remotely for the right candidate is an exciting opportunity to contribute to delivering iMIS projects to our association clients including the Causeis Launchpad. As a key member of our project delivery team, you will solicit iMIS requirements, facilitate stakeholder meetings, provide handover and end-user training, while coordinating the successful execution of iMIS implementation projects.

What you'll be doing

• Facilitate workshops with the client to solicit their iMIS project requirements and prepare documentation.
• Facilitate stakeholder meetings, including requirement workshops, end-user handover and training.
• Facilitate the coordination of the project development and configuration with other Causeis Consultants to ensure the successful delivery of the client's requirements.
• Technical and iMIS configuration is not expected within this position, however could be a natural career pathway to move into Technical or Implementation Consultant at Causeis.
• Provide project coordination including planning, scheduling and task monitoring.
• Provide administrative support for project documentation, reporting and other deliverables across the wider Causeis team.
• Meeting team (and individual) billable targets for project work.
• Identify and escalate project risks and issues to ensure timely resolution.
• Collaborate with cross-functional teams to achieve project objectives.

What we're looking for

• 1-3 years of iMIS experience within an association, or equivalent AMS/CRM. Preferably a Certified iMIS User (CiU) and/or Certified iMIS Administrator (CiA).
• Strong organisational and time management skills with the ability to multitask and prioritise effectively.
• Excellent communication and interpersonal skills, with the ability to liaise with stakeholders at all levels
• Desirable in the use of project management tools and software such as Monday.
• Adaptable and flexible, with a keen eye for detail and a problem-solving mindset
• Suitable experience and/or qualifications within associations, project coordination or training.

What we offer
At Causeis, we are committed to creating an environment where our employees thrive. We offer competitive remuneration, opportunities for career development, and a range of benefits that support work-life balance. You'll also have the chance to work on exciting technology projects and collaborate with a talented team of professionals.

Causeis prides itself on being an employer that focuses on the well-being of its team. Below are just some of the employee benefits and culture you will gain access to:

• Hybrid working options.
• Loyalty leave for all staff on their employment anniversary will earn an additional 1 day of accruing annual leave (to a maximum of a further 10 days per year).
• Access to our EAP - programs to support mental, emotional, financial and physical health & well-being.
• 6-monthly remuneration reviews to ensure alignment to position and market.
• All employees gain access to continuous professional development; it is a KPI to ensure everyone has access to ongoing development.
• Each year, a team interstate retreat brings everyone together to reward our performance, training, and team social activities.
• Access to team lunches and remote team social events.

If you're excited about this opportunity and ready to join our team, apply now via SEEK.