AuSAE Jobs Board

HFMA is Australia’s leading professional body for finance professionals working in the healthcare sector.

About the Role:
We’re seeking a dynamic and detail-oriented Membership Coordinator to deliver exceptional member experiences. You’ll manage member onboarding, maintain accurate records, support events and communities (Special Interest Groups and Chapters), and help drive engagement.

What you'll be doing:
Membership Management: Maintain CRM databases, process new memberships and renewals, handle member inquiries, and manage segmented member lists

Event and Community Coordination: Schedule Special Interest Group and chapter meetings, coordinate webinars with speakers, provide event support, and manage content uploads

Member Support: Respond to phone and email inquiries, assist with event registrations, troubleshoot login issues, and guide members through our services

Marketing Support: Assist with social media scheduling, maintain website content, create member communications, and promote professional development opportunities

Reporting & Administration: Compile membership metrics, maintain event calendars, generate reports, and provide administrative support for various initiatives

What we're looking for
Essential:

• Strong organisational and time management skills
• Excellent written and verbal communication abilities
• Experience with CRM systems and data management
• Proficiency with digital tools (we use Microsoft Office suite, Mailchimp, Zoom, Vimeo, Hootsuite)
• Strong attention to detail and process improvement mindset
• Ability to work independently and manage competing priorities
• Collaborative approach and strong interpersonal skills

Desirable:

• Experience in membership-based or not-for-profit organisations
• Background in community or volunteer coordination
• Understanding of healthcare or finance sectors
• Social media and content management experience

What we offer

• Remote or hybrid working arrangement with Port Melbourne office base
• Varied role with growth and development opportunities
• Collaborative team environment
• Note: Some after-hours work for meetings and events, and occasional interstate travel may be required.

For a copy of the PD or to discuss the role, please email admin@hfma.org.au

To apply vial Seek please click here.

• Employment Type: Permanent/ongoing basis.

• Hours: Full-time - 1.0 FTE (37.5 hours per week)

• Workplace: Hybrid (2-3 days in office, the rest work from home)

• Location: Fitzroy, Melbourne 3065

About OTA

Occupational Therapy Australia (OTA) represents and supports the continually evolving occupational therapy profession. Its vision is to support the profession so that people and communities are engaged in occupations that bring meaning and purpose to their lives, fostering health, wellbeing participation and inclusion.

OTA champions occupational therapists to support their community. As Australia's professional association for occupational therapy with over 12,500 members across Australia, OTA fosters evidence-based practice, enables lifelong learning and promotes the future of occupational therapy. We are incredibly proud of the work we do in delivering professional development, advocacy, practice standards, collegial networking, and broader member services, and we have big goals over the coming years.

What does the role involve

As a Member Services Officer, you will play a key role within the team. Being the first point of contact for member queries, you will ensure exceptional customer service is provided to Occupational Therapists whilst also contributing to membership engagement projects. Your role involves administering member benefits and onboarding new members, responding to inquiries, and supporting engagement initiatives like events and professional development. The role may require local and/or interstate travel from time to time to support member engagement activities.

What we need in the role

We’re looking for a membership superstar who can provide high quality customer service to our Occupational Therapist members across the country. This role will have you chatting daily with Occupational Therapists, responding to day-to-day member emails and inbound calls, working with your peers to manage member enquiries, undertaking outbound engagement tasks and supporting various membership tasks & projects.

The team

You’ll be part of the Membership Team and will report to the Head of Membership Engagement and Experience. Your role will require you to consistently interact with your peers and regularly connect with all portfolios across the business as well as members and key stakeholders – providing opportunities for ongoing learning and connection to be successful in the role and drive the growth of our brand.

What responsibilities form part of this role?

• Customer Service – Act as the first point of contact for incoming telephone calls, email and visitors to the OTA office. Provide exceptional member/customer service and handle enquiries end-to-end fostering a positive membership experience.

• Membership Engagement – Undertake a variety of outbound engagement activities to support member recruitment, onboarding, renewals and re-joins. Actively contribute to achieving OTA’s KPIs for membership growth and satisfaction.

• Administrative Support – Provide administrative support for member benefits, events, conferences, and CPD programs, administer alerts for membership renewals and other member communications, and manage daily administrative tasks, including mail, contact lists, and office supplies.

• Member Data Management – Ensure member/customer records are accurately maintained and all interactions are logged in OTA’s CRM. Undertake basic reporting functions and utilise the CRM to gather insights to support member interactions & process improvements.

• Relationship Management – Work with key internal and external stakeholders to deliver projects and enhance service delivery for OTA’s members. Manage relationships with longstanding OTA members, committee members, interest groups, university contacts and other key stakeholders as required.

• Support Member Communications – Provide support to OTA’s marketing & communications team by contributing to the development of member communications and key campaigns.

Why you should work with us

OTA offers our staff a professionally satisfying, rewarding and flexible working environment. In addition to a hybrid working environment, OTA cares for our team with a Wellbeing Program and initiatives to support work-life balance that includes the following initiatives: 

• Flexible Work Arrangements: Melbourne-based employees can enjoy the flexibility of our hybrid work model (3 days in the office, and 2 days working from home)

• Employee Assistance Program: We partner with Acacia EAP to provide our OTA staff with free and confidential assessments, short-term counselling, referrals, and follow-up services for personal and/or work-related problems.

• Half Day Off for Health Checks: As part of OTA's commitment to staff wellbeing, our employees get half a day (4 hours) off each calendar year for health checks ranging anywhere from a dental appointment to a mammogram or even just a regular check-up - no sick leave required! ​​​​​​

• Birthday Leave: Celebrate your birthday with an additional day off.

• Working From Anywhere Policy: Our new initiative could see you working interstate or internationally for up to 4 weeks a year.

You will be joining a dedicated team with a fun and hardworking culture who love what they do and are genuinely passionate about supporting occupational therapists across the country. This is a great opportunity to make this role your own and be part of an exciting evolution for the organisation whilst making a difference when it comes to helping us achieve our purpose of protecting and progressing occupational therapy in Australia.  

Skills and Experience

• Membership/Association Experience: Experience in a membership-based organisation (highly desired) and/or a strong background in customer service and administration.

• Technical Competence: Competent in the use of a variety of digital systems, including: Bond Software, SharePoint, Monday.com and Campaign Monitor (or equivalent products) (highly desired).

• Communication Skills: Excellent communication and customer service skills with the ability to engage effectively with members and stakeholders.

• CRM Experience: Proven experience/competence using CRMs or other similar databases to track data, produce reports, extract information and update records.

• Workload Management: Demonstrated ability to proactively and independently manage own workload in an often-reactive environment, while collaborating within a larger team.

• Process Management: Ability to establish and maintain quality processes and systems for effective data and document management.

• Organisation Skills: High level organisational skills and attention to detail.

• Motivation: Results-driven, self-motivated and passionate about providing high quality member experiences.

• Team Player: Demonstrated ability to collaborate effectively and professionally with colleagues across different teams and levels, and a willingness to share knowledge, support others, and contribute to a positive and inclusive team culture.

If you would like to join our team and be a part of our growing success story, then please click on the apply link below and send your resume and cover letter in WORD or PDF format. Alternatively, if you wish to receive a copy of the Job Description, please contact the HR team on hr@otaus.com.au.

OTA as an Equal Opportunity Employer is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

We encourage applications from all backgrounds, ages, and gender, as well as Aboriginal and Torres Strait Islander people, those who identify as LGBTIQ+, and people with a disability.

OTA is not accepting inquiries from recruitment agencies for this position.

Apply Now

Manager, Partnerships & Sponsorships - NFP
Occupational Therapy Association (OTA)
Hybrid/Flexible – 2 x WFH, 2 x WFO
Part-Time (0.8 FTE)
12 Month Fixed Term - Parental Leave
$120k + Super, Pro Rata plus bonus
Melbourne, Fitzroy, 3065
  
About the Company
Occupational Therapy Australia (OTA) is the not-for-profit peak body representing over 11,000 occupational therapists and students nationwide. The OTA is dedicated to supporting members through value-driven and discounted services, professional development, advocacy and resources. OTA plays a key role in enhancing the profession’s influence and visibility within the allied health sector.

Vision - Empowering OTs and their communities
Purpose - Protecting and progressing occupational therapy in Australia
Pillars – Progress, Pride, Empowerment & Connection
  
The Role
Revise Recruitment has partnered with Occupational Therapy Australia (OTA) to recruit a relationship-driven Partnerships and Sponsorships Manager. In this strategic role, you will lead OTA’s partnerships and sponsorships portfolio, driving growth and securing long-term, mutually beneficial relationships.

Reporting to the Chief Operations Officer and working closely with the CEO, you will identify and engage potential partners, negotiate agreements, and oversee the delivery of key initiatives. You will also nurture existing relationships to enhance member value and support OTA’s programs and events through impactful collaboration.

The Person
With proven experience within a peak body, not-for-profit, or membership association, you’ll be a strategic and commercially minded relationship builder with strong negotiation skills, a proactive mindset, and the ability to drive revenue through impactful partnerships and sponsorships.

Key Responsibilities

• Identify, develop and manage partnerships that align with OTA’s goals, delivering value to members
• Lead OTA’s sponsorship strategy by identifying and securing sponsors, developing proposals, and managing relationships to maximise revenue
• Drive commercial outcomes across sponsorship, advertising and exhibitions
• Build strong, collaborative relationships with partners, sponsors and internal teams
• Monitor and report on partnership and sponsorship performance, using insights to inform strategy and improve outcomes

• A relevant tertiary qualification in business, marketing or a related field (Master’s degree desirable)
• A strong track record in securing and managing partnerships and sponsorships, ideally within a membership or not-for-profit setting
• Excellent communication and writing skills, with the ability to write persuasive proposals and negotiate effectively
• Strong relationship-building skills, with the confidence to engage stakeholders at all levels
• Highly organised, with the ability to manage multiple projects and competing deadlines

About the role
The Insurance Brokers Association of New Zealand (IBANZ) is seeking a strategic and influential Chief Executive Officer to lead their organisation and advocate for the insurance broking profession across Aotearoa, based on the North Shore.

Reporting to the IBANZ Board, you’ll drive strategy, represent member interests with government and regulators, and foster strong industry relationships. Your leadership will ensure IBANZ continues to deliver value to its members and remains a respected voice in the financial services sector.

This is a unique and influential leadership role at the heart of New Zealand’s insurance broking industry. As CEO of IBANZ, you’ll have the opportunity to shape policy, elevate industry standards, and make a tangible difference for brokers, clients, and the broader financial services market.

The role offers autonomy to lead strategic direction, drive innovation, and strengthen relationships across government, regulators, and industry stakeholders. You’ll work alongside a committed Board, lead a capable team, and be supported by a collaborative, purpose-driven culture. If you're motivated by impact, leadership, and sector-wide influence—this is your opportunity to lead from the front!

What we are looking for

• Strong strategic and operational leadership experience
• Excellent advocacy, communication, and relationship-building skills
• Business acumen and experience managing budgets
• A track record in senior roles—ideally in insurance, financial services, or member-based organisations
• Demonstrated success in engaging government, regulators, and stakeholders
• A relevant tertiary qualification (e.g. business, finance)
• Proven executive leader with a passion for meaningful impact. Strategic, people-focused, and outcome-driven, you bring the credibility and presence to lead IBANZ on the national stage.

About the organisation
IBANZ is New Zealand’s leading voice for insurance brokers, representing over 100 member firms placing half of the country’s general insurance premiums. IBANZ is a professional association representing the interests of insurance brokers, risk managers and consumers. This group represents 100 firms employing around 5,000 staff, place circa $4 billion of general insurance premiums per annum for approximately one million New Zealand clients. You’ll be joining a respected, member-focused organisation with a strong legacy and a forward-looking mandate.

How to apply?
Click on “Apply Now” to apply via SEEK. Alternatively, contact us directly and quote reference number 1601421.

Pip Kempthorne BCom
021 920730 | pip.kempthorne@artemisnz.com

Kathryn Cross BMus LLB
027 700 8049 | kathryn.cross@artemisnz.com

At Artemis Executive Recruitment, we connect remarkable people with great places to work.

Artemis Executive Recruitment is committed to creating inclusive and respectful workplaces. We value diversity as a strength and welcome applicants that can help bring a difference to our client organisations.

Working with the AA | Me mahi tahi tatou ki AA
For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

As we continue this growth journey, we have an exciting opportunity for an Business Reporting Analyst to join our Customer Experience team.

What You'll Be Doing | Mō te Tūranga
This role involves providing management information, business insights, and performance analytics to support the Customer. You'll produce regular reports, analyse performance trends, manage reporting systems, deliver dashboards, monitor metrics, and provide insights for customer journey mapping. The role also emphasizes safe work practices and continuous learning.

About You | Mōu
Key to your success in this role is your proven business or financial reporting experience, including reporting, forecasting, and workforce planning. You'll have advanced knowledge of Microsoft applications and experience in reviewing, monitoring, and measuring systems, procedures, and processes within a service environment, along with a high level of understanding of business systems, technology, and reporting systems. Knowledge or experience with SQL, Tableau, and Salesforce is highly desirable.

What We Offer | Ngā āhuatanga kei a mātou

• Free AA Membership for you and your whānau
• NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
• A day off for your birthday
• Hybrid working arrangement
• Training available / career development
• Discounted insurance

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Apply today via SEEK for an opportunity to make this role your own; If you are passionate about data analysis and business performance, we would love to hear from you - take your career on its next adventure!

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.