AuSAE Jobs Board

• Flexible Office, Remote, Hybrid
• Full time
• Maximum term 2 years

The Position:
The Government Relations and Advocacy Officer plays an important role in strengthening the Australian Association of Social Workers (AASW) influence with governments, policymakers and key stakeholders to advance the social work profession and improve public policy outcomes for Australians. Working within the Social Policy and Advocacy team, you will help deliver government relations, advocacy and stakeholder engagement initiatives that support the AASW Strategic Plan. You will work across a diverse range of policy areas contributing to reforms that benefit both the profession and the communities' social workers serve.

The role builds productive relationships with Ministers' offices, government departments, parliamentarians and sector leaders, while preparing high-quality briefings, ministerial correspondence, consultation submissions and advocacy materials that inform evidence-based decision-making. This is an exciting opportunity for someone who is politically aware, enjoys building relationships and is passionate about social justice. Your work will help position the AASW as the trusted national voice for social work and contribute to meaningful change for the profession.

About the Association:
The Australian Association of Social Workers is the peak body for social workers in Australia, representing more than 18,000 members across every state and territory. We set the benchmark for professional education and practice while championing social justice, human rights and policies that improve the lives of individuals, families and communities.

Your key responsibilities:
Government Relations

• Coordinate strategic government engagement activities across Commonwealth, state and territory jurisdictions.
• Monitor political developments, legislative reform and government priorities to identify advocacy opportunities and risks.
• Prepare briefing notes, meeting papers, speaking points and correspondence for the CEO, Executive and Board.

Advocacy

• Support the design and implementation of advocacy strategies that promote the role and value of social workers.
• Support advocacy campaigns aligned with organisational priorities.
• Assist in developing stakeholder engagement plans for major policy initiatives.
• Identify opportunities to influence government decision-making and public policy.

Policy Support

• Contribute to the preparation of submissions, consultation responses and policy papers.
• Undertake policy and political research to support advocacy priorities.
• Monitor consultations, inquiries and parliamentary activity relevant to the profession.
• Ensure advocacy positions are evidence-informed and consistent with AASW policy.

Stakeholder Engagement & Project Management

• Develop productive relationships with external organisations, professional associations, consumer groups and advocacy partners.
• Coordinate stakeholder communications supporting advocacy objectives.
• Manage multiple advocacy projects simultaneously and deliver agreed outcomes within required timeframes.
• Maintain project documentation, stakeholder databases and engagement records.

Key selection criteria:

• Knowledge of the social work profession and contemporary social policy issues.
• Experience within a membership organisation, peak body, health, human services or not-for-profit sector.
• Understanding of Australia's health, mental health, disability or social services systems.
• Experience working with advocacy campaigns and strategic stakeholder engagement.

Desirable requirements:

• Tertiary qualifications in social work. Additional qualifications in policy and / or politics are advantageous.
• Demonstrated experience in government relations, public affairs, advocacy or public policy.
• Strong understanding of Australian government and parliamentary processes across Commonwealth and/or state jurisdictions.
• Demonstrated experience developing relationships with government and external stakeholders.
• Excellent written communication skills, including experience preparing briefings, submissions, correspondence and reports.
• Strong project management and organisational skills with the ability to manage multiple priorities.
• Demonstrated analytical and research skills.
• Strong interpersonal skills and the ability to support organisational relationships with diverse stakeholders.

How to Apply
The AASW is committed to equal opportunities in employment and embraces diversity and inclusion in its workforce. We encourage applications from culturally and ethnically diverse communities, particularly those underrepresented in the social work profession including the Aboriginal and Torres Strait Islander communities and people with a disability.

To be considered for this role, your application must include your résumé and a cover letter addressing the key selection criteria listed above.  Apply via SEEK here.

Applications close 31st of August 2026 however, we reserve the right to end the closing date early.

Please direct any queries to: courtney.thompson@aasw.asn.au

About Ageing Australia
Ageing Australia is the national peak body representing providers across the aged care sector, including retirement living, seniors housing, residential care, home care, community care, and related services. We advocate for our members, providing expert advice, resources and tailored services to ensure they deliver exceptional care to older Australians.

Why Join us?
At Ageing Australia, we foster a culture of care, growth, and collaboration. We’re proud to offer:

• five weeks (pro-rata) of paid annual leave
• genuine hybrid work options
• access to our Employee Assistance Program (EAP) for you and your immediate family
• be part of a values-driven organisation that truly cares — about its people, its members, and the future of aged care

About the role:
As Manager, State Events you will lead the successful delivery of Ageing Australia’s program of State conferences, member events and activities to ensure they meet the needs of Ageing Australia Members and other key sector stakeholders.

You will work within a collaborative team, reporting to the Director, Learning and Events and interact closely with internal experts, members and external stakeholders.

Please note that this is a full-time fixed term position with an end date of 6 August 2027. This role can be done from anywhere in Australia.

Key responsibilities include:

• Lead, design and deliver Ageing Australia’s State Conferences and events, aligned to strategic objectives and member needs.
• Lead the State Events team, setting priorities, managing performance and workloads and supporting professional development.
• Develop annual and three-year event plans, including event strategy, programs, venues and budgets.
• Lead conference program development, including themes, content, speakers and subject matter expert engagement.
• Build and manage relationships with internal and external stakeholders, sponsors, exhibitors, speakers, suppliers, government representatives and industry leaders.
• Support event sponsorship and trade exhibition sales, including customised sponsorship packages and sponsor relationships.
• Work with Marketing and Communications to deliver event marketing campaigns and strengthen brand visibility.
• Manage event suppliers, contracts, logistics and operational requirements.
• Identify and manage event risks, contingency planning and operational continuity.
• Manage State event budgets, revenue targets and financial outcomes.
• Monitor and report on event performance to inform future event strategy.

About you:
To be successful in this role you will have:

• Demonstrated experience developing conference or event programs, including researching industry trends, identifying content opportunities and working with subject matter experts or content producers to develop engaging educational content.
• Tertiary qualifications and relevant experience in event management, business, marketing, communications or a related discipline.
• Strong leadership, stakeholder management and interpersonal skills, with demonstrated experience leading and developing high-performing teams through coaching, performance management, workload planning and fostering a collaborative culture.
• Critical thinking skills and experience developing, implementing and monitoring strategic and operational plans.
• High-level digital proficiency, including experience across event and marketing platforms, formats and channels, and conference management IT systems.
• Strong commercial acumen, including the ability to evaluate, negotiate and initiate activities.
• Strong time management and organisational skills, with demonstrated ability to manage multiple projects and teams in a fast-paced environment.
• Demonstrated ability to work autonomously, support internal teams as a business partner and respond effectively to internal and external stakeholder needs.
• Strong event execution skills, with demonstrated experience in conference and events management processes and procedures.
• Excellent customer service skills, with the ability to provide timely, accurate and professional service across all levels of the organisation.
• Ability to work collaboratively in a fast-paced, team environment with a ‘can do’ attitude.
• Willingness and ability to work outside normal business hours, with some national travel required (TOIL policy in place).

Desirable:

• Knowledge, experience, and/or understanding of the key stakeholders and challenges facing the aged care sector.
• Experience using event management, CRM and project management systems (e.g. EventsAIR, HubSpot and ClickUp) to support event delivery, stakeholder engagement and project management.
• Excellent finan
  cial literacy, budgeting, research, reporting and evaluation skills.

We believe diverse and inclusive workplaces create stronger organisations and better outcomes for the communities we serve. We welcome applications from people of all backgrounds, experiences and identities and are committed to fostering a respectful, inclusive and welcoming workplace where everyone feels valued. 

Ageing Australia strongly encourages applications from Aboriginal and Torres Strait Islander peoples and is committed to supporting meaningful reconciliation, cultural safety and respectful practice across our organisation. 

How to apply:
Apply via SEEK submit your application with your resume and a cover letter outlining your suitability for the role. Alternatively, apply via our career's portal: https://ageingaustralia.asn.au/about-us/careers/#current-opp

We require federal police check as an essential selection component for this role, please consider this requirement when submitting your application.

Closing date: 25 September 2026. This advertisement may be withdrawn prior to the closing date, depending on the progress of the recruitment process.

• Brisbane - work from home
• Part time - 0.6FTE
• Initial two-year contract
• $78,000 to $85000 plus super, pro-rated

The Planning Institute of Australia (PIA) is looking for an experienced events professional to lead the delivery of our major conferences and events across Queensland and the Northern Territory.

This is a hands-on role with real ownership. You’ll manage major events from early planning and program development through to budgets, venues, suppliers, speakers, sponsors, registrations, on-the-day delivery and evaluation.

Your major events will include the Queensland Annual State Conference, Queensland Awards for Planning Excellence, Northern Territory Conference and Awards, along with major regional conferences and summits.

What you’ll do
You’ll:

• lead the end-to-end planning and delivery of major conferences and events
• develop event programs with PIA staff, committees, and members
• manage event budgets, registrations, venues, suppliers, and contractors
• coordinate speakers and event logistics
• work with sponsors and partners and deliver agreed benefits
• develop project plans, timelines and run sheets and keep complex events on track
• support other professional development and member events across Queensland and the Northern Territory
• evaluate event performance, member feedback and financial outcomes.

About you
You’ll have strong experience delivering professional events, including multi-day conferences, and be comfortable taking responsibility for the full event lifecycle.

You’ll be organised, proactive and able to see what needs to happen well before the deadline arrives. You’ll be comfortable working independently from home while being part of a small, nationally distributed team.

Experience managing event budgets, venues, suppliers, sponsors and multiple stakeholders will be important. Experience in a professional association, membership organisation or the planning, property, built environment or government sectors would be an advantage.

The role requires some travel within Queensland and the Northern Territory, along with flexibility around major events.

About PIA
The Planning Institute of Australia is the national body for Australia’s planning profession. Our purpose is to be the home of Australia’s planning profession, bringing planners together, developing professional capability and championing the role of planning in creating great places and thriving communities.

Why join PIA?
You’ll have flexibility and autonomy, while taking ownership of some of the planning profession’s most significant events in Queensland and the Northern Territory. You’ll work closely with planners, industry leaders, volunteers, sponsors and a collaborative national PIA team.

If you’re an experienced events professional who enjoys owning an event from the first idea through to the final delegate leaving the venue, we’d love to hear from you.

Apply via SEEK here.

Administration Coordinator – NFP
The Royal College of Pathologists of Australasia (RCPA)
$75-80k plus super FTE pro rata for part time
Part-time 0.6 FTE 22.8 hours per week
Permanent
Sydney: Hybrid, 1 day per week in the office | Australia-wide: Remote
  
About the Company
  
Revise Recruitment has partnered with the Royal College of Pathologists of Australasia (RCPA) to recruit an Administration Coordinator.
  
RCPA is the leading organisation representing pathologists and senior scientists across Australasia, supporting the profession through education, training, advocacy and professional standards.
  
The College also publishes Pathology, its scientific journal, which shares peer-reviewed research from scientists and researchers around the world.
  
You do not need to understand pathology or scientific publishing to join the team. What matters is being a great administrator who can follow detailed and structured processes simultaneously whilst communicating with multiple stakeholders.
  
About the Role
  
Reporting to the Managing Editor, you will provide the administration that keeps the journal's articles and publishing processes moving.
  
Think checklists, systems, deadlines and lots of attention to detail. You will receive article submissions, check that the required information is there, track them through a structured review process and communicate with authors, reviewers and editors along the way.
  
There can be plenty of back and forth by email, so you will need to be organised, responsive and comfortable following up when something is missing or needs changing.
  
Once articles have completed the review process, you will help ensure everything is accurate and ready to move through to production and publication. It is a process-driven administration role where accuracy, organisation and follow-through matter far more than previous editorial experience.
  
About the Person
  
You could come from almost any administrative background. You might currently work as an Administrator, Team Assistant, Office Administrator, Membership Administrator, Program Administrator or Coordinator. What is more important is how you work.
  
You are naturally methodical and organised. You like checklists, follow processes carefully and notice the small things other people can miss. You are comfortable managing several pieces of work at different stages and do not need someone reminding you what needs to happen next.
  
You will also be a good communicator. While much of the role is systems and process focused, you will regularly liaise with authors, reviewers and internal stakeholders, so you will be confident, professional and comfortable following things up.
  
Duties

• Receive and process new and revised article submissions
• Check submissions against journal requirements and guidelines
• Track articles through each stage of the review and approval process
• Communicate with authors, reviewers and editors, primarily via email
• Follow up outstanding information and keep processes moving
• Maintain accurate information within the online editorial management system
• Complete quality and compliance checks before articles progress to production
• Maintain reviewer and distribution databases
• Provide general administrative support to the Managing Editor and wider team

• Strong administration experience and a genuine enjoyment of detailed work
• Excellent attention to detail and accuracy
• A methodical, process-driven approach
• Strong organisational skills and the ability to keep multiple tasks moving
• Confidence using Microsoft Office, databases and online systems
• Strong written communication and professional email skills
• Good interpersonal skills and confidence dealing with different stakeholders
• Ability to follow detailed instructions, policies and processes
• Comfortable working independently and taking responsibility for your workload
• A can-do attitude and willingness to learn new systems, terminology and processes

CRM/Technical Consultant

Causeis
$90-130k plus super
Full Time
Permanent
Dandenong South VIC 3175 or Hamilton QLD 4007
Hybrid, 3 days in office
  
About the Company
Revise has partnered with Causeis, the leading and most awarded iMIS consulting partner globally.
  
Working exclusively within the association sector, Causeis helps clients improve member experience, operational performance and digital capability through technology and transformation utilising the iMIS platform.
  
Recognised as a Great Place to Work and a four-time Global iMIS Partner of the Year since 2020, Causeis offers a collaborative environment with a strong focus on innovation, professional development and growth.
  
About the Role
You'll work directly with association clients to understand their goals, gather requirements and translate these into practical technical solutions using iMIS.
  
The role covers CRM configuration, implementation, reporting, troubleshooting and enhancements, with involvement across the client lifecycle from discovery and solution design through to implementation, training and ongoing optimisation.
  
This isn't a role where you're simply told what to build. You'll need to ask the right questions, understand the problem behind the request and confidently recommend a better approach when appropriate.
  
About the Person
You're a technically minded CRM professional who enjoys solving problems and working directly with clients.
  
You don't need previous iMIS experience. You may come from a platform such as Salesforce, HubSpot, Dynamics, Bond, Agend or another CRM, provided you have hands-on implementation or configuration experience.
  
You'll be curious and analytical, able to explain technical concepts to non-technical stakeholders and comfortable working both autonomously and collaboratively.
  
Experience within an association, membership organisation, NFP or peak body would be highly regarded.
  
Duties

• Configure, implement and support CRM solutions
• Gather requirements and translate business needs into technical solutions
• Troubleshoot issues and deliver system enhancements
• Develop reporting, queries and dashboards
• Support integrations and technical customisations
• Consult with clients and recommend appropriate solutions
• Conduct user training and knowledge transfer
• Collaborate with project managers and consultants on project delivery
• Support new implementations and ongoing client optimisation
• Work effectively within a billable, client-facing consulting environment

Skills/Experience

• Hands-on experience implementing or configuring a CRM, AMS or similar platform (HubSpot, Salesforce, Bond, Agend, iMIS or similar)
• iMIS experience is highly regarded but not essential
• Strong technical aptitude and problem-solving skills
• Excellent client-facing communication and stakeholder management skills
• Ability to gather requirements and translate them into practical solutions
• HTML, CSS, JavaScript/jQuery, SQL, .NET, REST or SOAP API experience is highly regarded
• Reporting, integrations, data migration or system administration experience is advantageous

If you're a CRM professional who enjoys technology, problem-solving and working directly with clients, APPLY NOW to build your consulting career with Causeis.

Revise Recruitment embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.

• Full-time, Permanent | $130k + Super
• Sydney CBD, NSW | Hybrid working (WFH & WFO)
• NFP Member Association

About the Organisation
This established, purpose-led professional membership association represents a large and diverse workforce across a critical sector in NSW. With a strong reputation, engaged membership base and a clear focus on delivering value to members, the organisation is investing in the future of its membership function and offers the opportunity to make a meaningful impact on member engagement, retention and growth.

About the Opportunity
This newly created role will lead member acquisition, engagement and retention initiatives, supporting the success of a recently launched membership strategy. Combining strategic thinking with hands-on delivery, you will use member insights, stakeholder engagement and data-driven decision-making to enhance the member experience, strengthen membership value and drive sustainable growth.

This is an opportunity to shape the future of the membership function, influence organisational priorities and make a meaningful impact on member outcomes.

Key Responsibilities:

• Lead the implementation and ongoing optimisation of the membership strategy, tier structure and value proposition
• Drive membership acquisition, engagement and retention initiatives
• Oversee the end-to-end member experience, including onboarding, support and administration
• Analyse membership data and performance to identify opportunities and inform strategy
• Develop and deliver targeted membership campaigns across the member lifecycle
• Collaborate with internal teams and key stakeholders to enhance member value and engagement
• Identify and implement process, system and automation improvements

To be successful you will have:

• Experience in a Membership Manager or similar role within a membership-based organisation
• Proven ability to develop and deliver strategies that drive member acquisition, engagement, retention and growth
• Strong stakeholder engagement, relationship management and influencing skills
• Experience using CRM systems and membership data to inform decision-making, with iMIS experience highly regarded
• Strong analytical, reporting and problem-solving capabilities
• A proactive, commercially minded and member-focused approach, with a passion for continuous improvement and delivering member value

What's on offer?

• Hybrid working arrangement with 2 days working from home
• Additional accrued leave arrangements
• Opportunity to shape the future of a growing membership function
• Collaborative, energetic and values-driven culture
• Genuine opportunity to influence organisational strategy and growth

If you're passionate about membership growth, engagement and creating exceptional member experiences, we'd love to hear from you.

For more information contact Alyssa Long at 02 9093 4907 or alyssa@beaumontpeople.com.au for a confidential discussion. Please apply here

At Beaumont People, we believe a diverse workplace is a happy workplace. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds and people with disability. We are committed to creating an inclusive recruitment process and can provide reasonable adjustments throughout the application process where required.

• Full-time
• Canberra-based

About Us
The Australian Nursing and Midwifery Accreditation Council (Anmac) is committed to protecting the health and safety of the Australian community by ensuring high-quality nursing, midwifery, and healthcare education standards. We also assess and validate the skills of internationally qualified healthcare professionals to support their skilled migration journey to Australia.

Operating independently of regulatory and government bodies, Anmac collaborates closely with education providers, professional associations, and stakeholders to ensure that every nurse, midwife, and healthcare worker entering the Australian workforce is safe, competent, and culturally aware.

We are a values-driven organisation guided by Integrity, Excellence, Equity, Courage and Impact.

About the Role
The Administration Assistant – Accreditation Services provides essential administrative and operational support to the Accreditation Services Operations Team. This role contributes to the efficient delivery of accreditation activities through document management, data entry, correspondence management, stakeholder support, meeting coordination, and records administration.

This is an excellent opportunity for an organised and detail-oriented administrator looking to build their career in accreditation, regulatory administration, or healthcare education services.

Key Responsibilities

• Coordinate and maintain accreditation documentation, records, and information management systems.
• Accurately manage data across organisational systems, including SharePoint and NetSuite.
• Monitor and manage team inboxes, responding to routine enquiries and escalating matters where required.
• Prepare correspondence and communicate professionally with education providers, assessors, and other stakeholders.
• Support meetings and committees by scheduling meetings, preparing agendas, coordinating logistics, taking minutes, and tracking actions.
• Coordinate travel, accommodation, and administrative requirements for accreditation activities.
• Assist with reporting, data collection, workflow tracking, and administrative support activities.
• Support team projects, training workshops, and continuous improvement initiatives.
• Maintain compliance with organisational policies, procedures, and information management requirements.

What We're Looking For
Essential

• Demonstrated experience in an administrative support role, preferably within a professional services, health, or education environment.
• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Experience preparing documents, managing records, and maintaining accurate filing systems.
• Excellent attention to detail and data entry skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and SharePoint.
• Ability to work collaboratively within a team and provide excellent stakeholder support.

Desirable

• Certificate IV in Business Administration, Public Administration, or a related field.
• Experience using NetSuite or similar document management and CRM systems.
• Experience working in accreditation, regulatory, quality assurance, education, or healthcare environments.
• Experience providing secretariat or committee support.

Why Join ANMAC?

• Contribute to maintaining high-quality healthcare education that impacts workforce safety and public health.
• Be part of a respected, independent authority shaping national education standards.
• Opportunity to build a career within accreditation and healthcare education.
• Hybrid work-from-home opportunities.
• Work in a supportive, values-driven environment committed to excellence and innovation.

What We Offer
ANMAC provides a competitive benefits package designed to support your professional growth and wellbeing, including:

• Competitive salary
• 13% superannuation
• Salary packaging options
• Flexible work arrangements
• Ongoing professional development opportunities

For further details, refer to the ANMAC Enterprise Agreement.

Equal Opportunity Employer
ANMAC is committed to building a diverse and inclusive workforce. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander Peoples.

Ready to Apply?
If you are an organised and motivated administrator looking to contribute to the delivery of high-quality accreditation services, we'd love to hear from you.

Please submit your resume and a cover letter via SEEK addressing the selection criteria.

• Applications close: 3 September 2026
• For enquiries: recruitment@anmac.org.au

About Family Business Association (FBA)

• Family-run businesses account for 70% of all businesses in Australia
• There are more than 1.4 million family businesses operating in Australia
• 70% of consumers trust family-owned businesses over non-family businesses, and 66% are willing to pay more for their products and services.
• Family businesses contribute ~AU$1billion each year to philanthropic activities

Family Business Association is the peak body for family businesses in Australia and New Zealand, helping family businesses to grow and thrive. We advocate for a sector that plays an integral role in our economy and social fabric, supporting the whole family business ecosystem - people in family business, those advising family business and amplifying the family business sector.

Family business members are supported through family business specific education and events, our Forum Group Program, events, including national and state conferences, a community of like-minded peers. This role is also responsible for the education of family business accredited advisors who understand the unique experience of family businesses.

Vision: We are highly regarded as a champion of the family business sector, supporting family businesses to thrive and maximise a positive economic and community impact.

Mission: To support families in business to grow and thrive.

Our Values - guiding our team in all that we do for the sector and our members:

• One Family, Supporting Members to Thrive, Be Authentic, and A Learning Mindset

Working with us, you’ll enjoy:

• The opportunity to have a genuine impact on the future direction of learning and education at FBA
• Being part of the FBA Executive Team and contributing to broader organisational strategy
• Flexible work arrangements, including the opportunity to work 4 days per week
• Being part of a committed and values-driven team
• Working with family businesses, advisors and experts across Australia and New Zealand

About the Role
We are seeking an experienced Learning and Education Manager to lead the next phase of FBA’s education and learning strategy across Australia and New Zealand.

This is an opportunity to shape the future of learning at FBA. Building on the existing foundations, you will have the scope to explore new ideas and formats, rethink how learning is designed and delivered, and grow the value and reach of our learning offering for families in business and their advisors.

As a member of the FBA Executive Team, you will own the end-to-end education portfolio, from strategy and product development through to delivery, performance and continuous improvement.

This is a role for someone who enjoys both strategy and delivery. You will take ownership of the full education portfolio, from understanding what our members need and identifying future opportunities, through to overseeing delivery, measuring performance and continuously improving the learning experience.

You will bring relevant experience in education, learning and development, along with strong strategic thinking, project management skills and experience working with facilitators, subject matter experts and stakeholders. Most importantly, you will be curious, open to new ideas and excited by the opportunity to help shape what comes next.

Next Steps
If this sounds like an opportunity aligned with your skills and career goals, we’d love to hear from you!

• Position description - https://api.flaxx.ai/api/media/m/kukXi21WQ55N3bsNSGBGHXXCOXMgET_0
• Apply via Seek, including a cover letter outlining why you are a strong fit for this role and how your experience aligns with the responsibilities outlined in the position description.

Applications close on Monday 8 September. Please note that we will begin reviewing applications upon receipt and will commence interviews prior to the closing date. Only applicants progressing to interview stage will be contacted.

About us
The Health Information Management Association of Australia (HIMAA) is the peak national body for health information management professionals. We empower health information professionals to thrive in their career and life-long learning including through our Registered Training Organisation education services. We advocate as the trusted and authoritative voice on health information management. We deepen and broaden the health information management community for meaningful connection. We empower, advocate and support health information management professionals to contribute to better healthcare through management and use of information.

As a fully remote organisation, we foster a culture of respect, empowerment, and purpose-driven leadership. As a fully remote organisation, we embrace innovation and collaboration to create a dynamic and inclusive work environment. Every team member’s contributions matter. Our commitment to excellence ensures we drive meaningful progress in health information management education and practice, equipping our members and students to shape the future of healthcare.

About the role
The Membership and Profession Services Support Officer provide high-quality operational, administrative and coordination support to the membership and professional services team to ensure the effective delivery of HIMAA's membership and profession services. Working closely with internal stakeholders, the position supports the implementation of initiatives that strengthen member engagement, uphold professional standards, and enhance the value of membership. The role assists in maintaining accurate member data, responding to member enquiries, and ensuring efficient membership services are provided. The role contributes to delivering a seamless and positive member experience by supporting key service areas including credentialling administration, CPD tracking and program coordination, professional development activities, events support, and membership services.

Key responsibilities

• Create, edit and maintain data within the membership database.
• Undertake data cleansing and reconciliation activities to ensure data accuracy in the system.
• Provide timely and high-quality administrative support for membership, including responding to enquiries related to membership applications and renewals and triaging and responding to enquiries relating to career development, credentialling, CPD and professional practice.
• Attend and respond to member and stakeholder related enquiries in a timely, responsive and high-quality manner, providing information that meets their needs.
• Run reports to provide data to Membership Officer and Manager, Member and Profession Services for their analysis and reporting purposes, or to third parties such as Branch Convenors, external subscriptions.
• Assist in collecting, validating member data for conference registration and AGM purposes.
• Provide administrative support for credentialling and professional recognition activities, ensuring processes are efficient, accurate and aligned with organisational requirements.
• Assist in the administration of CPD and professional development activities, including scheduling, registrations, and post-event evaluation.
• Provide administrative support for profession-facing events, engagement activities and related programs to ensure smooth delivery and positive member experiences.
• Provide administrative and secretarial support for HIMAA committees related to member and profession services.
• Provide administrative support for industry sponsorship, including maintaining records and supporting communications.
• Provide administrative support to branches as needed which may include communications, meeting support and resource distribution
• Coordinate and administer WorkWeb enquiries and transactions, ensuring timely and accurate responses.
• Contribute ideas and undertake administrative tasks to assist with the development and continuous improvement of member and profession services, systems and resources

About you

• Experience working with CRM systems or databases, including maintaining accurate records, data entry and supporting reporting activities.
• Experience in an administrative or support role contributing to member services, professional programs or engagement activities within a membership association, professional body, health, education or similar environment.
• Well-developed interpersonal and communication skills, with the ability to interact effectively with members, volunteers, branches, and stakeholders.
• Strong written and verbal communication skills, including the ability to draft routine correspondence and assist in report preparation.
• Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face.
• Excellent attention to detail and written skills when communicating with others, both internally and externally.
• Ability to maintain privacy and confidentiality of data and requisite business information.
• Ability to work under pressure and deliver to timeframes.
• Ability to work independently and as part of a team.
• Eligibility to work in Australia.
• No mandatory qualifications are required for this role, although relevant certificates and qualifications will be viewed favourably.

Candidate Requirements

• Successful passing of criminal record check prior to appointment.
• Access to reliable internet and suitable home-based office environment.
• Availability to travel if required of the role, for example to attend an annual all team in person meeting/workshop.
• Eligibility to work in Australia

Why Join HIMAA?

• Be part of a respected organisation advancing health information management for our members and the profession
• Enjoy a flexible, remote-friendly environment with a supportive team culture
• Make a meaningful impact by contributing to the to the delivery of our member and profession services.

Apply Now
Join HIMAA and play a key role in delivering high-quality member and profession services that make a real impact in the health information sector.

To request the position description, contact the HR Manager at hr@himaa.org.au

To apply via SEEK please submit:

• A cover letter (maximum 2 page) outlining your suitability for the role
• Your current CV or resume
• Apply now to join a supportive and innovative team that values your expertise. Applications close Friday, 28 August 2026.
• Applications will be reviewed as they are received, and interviews may be conducted prior to the closing date
• Only shortlisted candidates will be contacted

We encourage applications from people of diverse backgrounds and experiences.

About the REIQ:
At the Real Estate Institute of Queensland (REIQ) we are proud to offer a supportive and highly collaborative team environment and are committed to promoting a positive work-life balance. We pride ourselves on our tight knit culture, where each member of the team is valued for what they add. We regularly celebrate our wins and look for any opportunity to bring our team together.

With more than 100 years’ experience, The REIQ has been the state’s peak professional association for the real estate profession since 1918. Today, we represent approximately 4,000 individual members, around 1,400 agency offices and more than 15,000 property professionals.

We are currently looking for an experienced and commercially minded Head of Customer and Growth to join our team in our head office based in Brisbane. This is a rare opportunity for a senior marketing and customer leader to help drive REIQ's brand, growth and customer strategy and make a real impact across the real estate industry.

About the role
As our Head of Customer and Growth, you will own REIQ’s marketing, membership and customer experience strategy, with a clear focus on driving sustainable revenue and customer growth across the business. Reporting to the COO and leading the Marketing, Membership and CX teams, you will bring together customer and market insight, strong marketing capability and commercial thinking to strengthen REIQ’s brand, grow membership and product performance, and identify new opportunities for the organisation.

Your day may include

• Providing strategic direction across Membership and CX, leading the Membership and Customer Engagement Strategy and driving operational excellence across the team
• Owning REIQ's brand strategy, integrated marketing and campaign delivery across digital, social and other channels, driving the full marketing funnel from awareness through to retention
• Using customer segmentation, market intelligence and performance insights to identify growth opportunities and drive membership and product performance, translating these into strategic recommendations for the Executive Leadership Team
• Building strong relationships with industry bodies, partners and key external stakeholders to keep REIQ connected to the market
• Leading brand governance and marketing compliance, and overseeing marketing planning and investment to keep activity focused on growth and revenue targets
• Championing the customer experience across all touchpoints, using insight and feedback to improve the end-to-end journey
• Leading, developing and supporting your direct reports, providing clear direction, feedback and performance management to build a high-performing, values-driven team

Our ideal new addition will have

• A bachelor's degree in Marketing, Business, Commerce or a related discipline, or equivalent experience
• Demonstrated senior marketing experience, with strong expertise across brand strategy, integrated marketing and growth
• A track record of developing creative, multi-channel campaigns, including digital and social media, that deliver measurable customer and commercial growth
• Senior leadership experience, ideally leading multiple teams or functions
• Strong understanding of full-funnel marketing, from brand awareness and acquisition through to conversion, engagement and retention
• Strong commercial and analytical capability, with the ability to translate customer, market and performance insights into strategy and action
• Excellent communication, negotiation and stakeholder management skills
• Strong problem-solving and decision-making skills, with the ability to collaborate effectively with other senior leaders
• Experience in membership associations or overseeing subscription-based business models is advantageous

If this all sounds like the next step in your career, we’d love to hear from you! To apply for this position, click APPLY and send us your resume and cover letter via SEEK.

For more information about the REIQ visit www.reiq.com