For more than 100 years, Scouting has enabled young people to participate in outdoor adventure activities and push personal boundaries, developing their resilience, confidence, and leadership capabilities. Scouting is shaping the future by giving young people the opportunities and the support to thrive and be heard.

The State Service Centre is the hub for our professional Employed Team to provide support to our Volunteers, all of whom are driven by our shared sense of purpose. The State Service Centre aims to deliver sustainable growth into the future, by getting more NSW youth actively participating in great program experiences supported by empowered Volunteer Leaders.

Scouts NSW is committed to being a 'Child-Safe' organisation and expects our Employed Team to agree to our Youth Protection Policy and Procedure, Code of Ethics and Code of Conduct. Appropriate reference and background checking will be undertaken, including a Working with Children Check and National Police Check. We are committed to the safety and empowerment of all children.

About the Role
The Business Analyst plays a key role in supporting organisational transformation, strategic initiatives and continuous improvement across the Association.

Working closely with the Chief Transformation Officer, the Business Analyst partners with stakeholders across the organisation to identify business needs, analyse processes, gather and document requirements, and support the delivery of effective business and technology solutions. The role provides evidence-based insights and recommendations to support decision-making, improve operational effectiveness, and enhance the experiences of members, volunteers and staff.

This is a 12-month fixed-term contract with the potential for extension.

In this role, you will be:

• Conducting business analysis, research and data-driven assessments to identify opportunities, risks and improvement initiatives.
• Gathering, analysing and documenting business, functional and non-functional requirements.
• Mapping current and future state processes and identifying opportunities for continuous improvement.
• Supporting the planning, delivery and implementation of transformation, service improvement and organisational change initiatives.
• Preparing business cases, reports, presentations and recommendations to support governance and decision-making.
• Facilitating workshops, stakeholder engagement activities and collaborative problem-solving sessions.
• Supporting solution design, testing, operational readiness and transition to business-as-usual.
• Developing and maintaining high-quality business analysis, process and project documentation.
• Collaborating with staff, volunteers, vendors and subject matter experts to ensure successful project outcomes.
• Supporting a strong risk, safety and child-safe culture across Scouts NSW.

About You
You are a curious, analytical and collaborative professional who enjoys solving problems and working with stakeholders to improve processes, systems and ways of working. You can confidently translate complex business needs into practical solutions and communicate effectively with a broad range of audiences.

You will bring:

• Demonstrated experience in a Business Analyst, Process Analyst, Continuous Improvement, Transformation or similar role.
• Experience supporting projects, business improvement initiatives or organisational change programs.
• Qualifications in Business, Information Technology, Project Management or a related discipline (desirable).
• Experience gathering, documenting and managing business requirements.
• Strong analytical and problem-solving skills, with the ability to identify issues and recommend practical solutions.
• Experience facilitating workshops, stakeholder consultations and requirements gathering sessions.
• Proficiency in data analysis, reporting, dashboards and presenting findings.
• Strong interpersonal, written and verbal communication skills with the ability to engage effectively with diverse stakeholders.
• Highly developed organisational skills, with the ability to manage competing priorities and meet deadlines.
• High attention to detail and the ability to produce accurate, high-quality documentation.
• A proactive approach, with the ability to work independently and drive outcomes.
• Resilience, adaptability and a commitment to continuous improvement.
• Demonstrated integrity, professionalism and sound judgement.

Essential Requirements

• Right to work in Australia
• Current National Police Check (or willing to get one)
• Current Working with Children Check (or willing to get one)

The selection process will commence while the advert is live.  Apply via SEEK here.