P&Cs Qld is the peak body supporting and representing the more than 900,000 state school parents and wider school communities throughout Queensland. P&Cs Qld provides support to 1,266 Queensland state school parent associations with over 58,000 volunteers.

The Operations Manager will play a crucial role in overseeing business units and projects within P&Cs Queensland. This leadership position is responsible for ensuring operational efficiency, fostering collaboration across teams, and driving the successful execution of projects. The ideal candidate will possess strong strategic planning skills, excellent communication abilities, and a commitment to enhancing the overall effectiveness of our operations.

The role includes:
Operational Oversight:

• Manage day-to-day operations of the multiple business units and functions, ensuring alignment with organisational goals and objectives and the delivery of timely, effective and accurate reporting to management.
• Monitor performance metrics and implement improvements to enhance productivity and service delivery.

Project Management Oversight:

• Oversee and support the leading and coordination of the various projects from initiation through to completion, ensuring they meet budget, scope, and timeline requirements.
• Collaborate with cross-functional teams to develop project plans, assign tasks, and track progress.

Strategic Planning:

• Contribute to the development and execution of strategic initiatives aimed at improving operational efficiency and effectiveness.
• Steer the operationalisation of strategic initiatives

Team Leadership:

• Supervise, mentor, and support staff across business units, fostering a culture of continuous improvement and professional development.
• Facilitate effective communication and collaboration among team members and departments.

Stakeholder Engagement:

• Build and maintain relationships with key stakeholders, including Governments, staff, volunteers, and external partners.
• Represent P&Cs Queensland at meetings and events, advocating for the organisation’s interests and initiatives.

Compliance and Risk Management:

• Ensure adherence to organisational policies, procedures, and relevant regulations.
• Ensure a risk management approach is adopted across the business in line with risk appetites and matrix policies and procedures.

Ideal skills and experience:

• Proven experience in a similar role within a dynamic multi-faceted organisation
• business/ management qualifications
• high level of computer skills, particularly with CRMs (IMIS), Monday, Xero
• highly developed interpersonal skills and oral/written communication skills
• ability to work independently and as part of a team
• analytical and problem-solving skills
• attention to detail and high level of accuracy
• project management and time management skills.

The Benefits:

• Flexible work conditions, including hours and work from home
• Circa $100K plus Superannuation
• NFP salary sacrifice benefits up to $15,900
• Office hours of 8.30am – 4.30pm
• Inner-north location at Newmarket, accessible by public transport and with street parking
• EAP

P&Cs Qld is an Equal Opportunity Employer that is family-focused.

Apply via SEEK and submit your resume and a covering letter detailing your relevant experience, addressed to the CEO.