About the Role
ACS is looking for an ambitious Business Development Associate who loves talking to people, isn’t afraid of the phone, and brings a positive, can-do attitude to everything they do. This is a hands-on sales role where you’ll be making outbound calls, opening doors, and helping organisations across Australia’s tech and education sectors connect with ACS. You’ll be supported, coached, and developed in all things sales, but prior experience in a phone-based or target-driven environment will be highly regarded.

In this role, you’ll focus on outbound engagement with new prospective members and partners, spending the majority of your time on the phone identifying opportunities, starting conversations, and progressing leads. You’ll also manage the administration that supports this work, including CRM updates, follow-ups, and pipeline reporting.

Working closely with the National Sales Manager, Branch Managers, and internal teams, you’ll play a key role in building a strong pipeline of future partnerships and supporting revenue growth across membership, sponsorship, and workforce development offerings.

This role offers a base salary with OTE commission available, and is a 12-month fixed-term position with the potential to transition to permanent.

Key Responsibilities

• Conduct high-volume outbound phone activity to engage new prospective members and partners.
• Identify and qualify leads through phone conversations and follow-up activity.
• Maintain accurate and up-to-date records in ACS’s CRM system, including notes, tasks, and pipeline updates.
• Support the progression of opportunities through consistent follow-up and relationship building.
• Work closely with the National Sales Manager and Branch Managers to prioritise outreach activity.
• Support upselling initiatives across learning and development, sponsorship, certifications, and workforce programs.
• Collaborate with internal teams (Marketing, Product, Workforce Development) to support aligned initiatives.
• Conduct basic market research to support targeting and outreach.
• Ensure activities align with ACS’s financial, legal, and governance requirements.
• Provide regular reporting on outreach activity, leads, and pipeline progress.

About You
You’re motivated, proactive, and comfortable spending most of your day on the phone speaking with new people. You bring a positive, can-do attitude, are organised, and understand that strong administration and follow-up are essential to successful business development.

You’re confident initiating conversations, open to feedback and coaching, and motivated by building momentum and developing your skills over time.

What You Bring

• Experience in outbound sales, cold calling, lead generation, recruitment, or a similar phone-based or target-driven role is highly regarded.
• Confidence and comfort initiating phone conversations with new contacts.
• Strong communication and listening skills.
• A results-focused mindset balanced with attention to detail and follow-through.
• Organisational skills and the ability to manage call activity alongside administration tasks.
• A proactive attitude and willingness to learn and improve.
• Proficiency in Microsoft Office and experience using CRM systems (Salesforce preferred but not essential).

About ACS
The Australian Computer Society (ACS) is Australia’s leading professional association for the technology community, representing over 40,000 members across industry, government, and education. Established almost 60 years ago, ACS is a member-led not-for-profit organisation committed to advancing Australia’s technology sector. Our mission is to power Australia’s technological brilliance, supporting the delivery of government services, enhancing education, and driving innovation and productivity across businesses.

Why Join ACS?

• When you join ACS, you’re joining a team of professionals committed to advancing Australia’s digital capability. We value diverse perspectives, encourage ideas, and work collaboratively to deliver meaningful outcomes.
• Your contributions will directly support the quality, integrity, and trust in ACS programs, making a real difference to individuals, the tech sector, and the broader community.

Rewards and Benefits

• Flexible Work Environment – Hybrid working arrangements with a mix of remote and in-person collaboration.
• Extra Leave Options – Three gifted days per year, a recharge day, and two floating holidays.
• Professional Development – Access to Skillsoft, MySFIA skills assessment, and a yearly training allowance.
• Engaging Workplace Culture – Inclusive team environment with regular activities, learning sessions, and support.
• Exclusive Membership Benefits – Complimentary ACS membership offering extensive resources and networks.
• Financial & Well-being Support – NFP salary packaging and access to confidential EAP services.
• Family-Friendly Policies – Supportive leave options for parents and caregivers.

How to Apply

• Click here to apply via SEEK and submit your resume and cover letter outlining why you’re the perfect fit for this role.
• Please note that successful applicants will be required to undertake a police check as part of the employment process.