Sector and AuSAE News

  • 20 Sep 2016 11:21 AM | Deleted user

    Recent research into the impact of corporate sponsorships of nonprofits suggests that the wrong collaboration can prove poisonous. One analyst suggests thinking long and hard about what a sponsorship means for your organization.


    Sponsorship is a fact of life—and an important revenue stream—for many associations and other nonprofits. But could sponsorships be putting some negative marks on your brand? A recent study published in the Academy of Management Journal suggests that the answer is yes.


    The study, “When Does Medici Hurt DaVinci? Mitigating the Signaling Effect of Extraneous Stakeholder Relationships in the Field of Cultural Production” [subscription], looked at that question specifically as it pertained to Russian theaters. The researchers, Yuliya Shymko of Belgium’s Vlerick Business School and Thomas Roulet of the School of Management and Business at London’s King’s College, found that, for every corporate sponsor a theater had, it was 10 percent less likely to receive a nomination for the Golden Mask award, the highest professional honor in the Russian theater world.


    This point translates elsewhere, of course. In a Harvard Business Review article describing the research, Shymko and Roulet highlighted the saga of the Royal Opera House in London, which stoked controversy in the theater community and among the broader public after it accepted corporate support from the oil industry giant BP.


    “In other words, corporate donors may provide a recipient with crucial resources, but accepting this financial support makes the beneficiary less likely to be recognized as artistically and culturally valuable,” the researchers wrote in HBR. “This in turn reduces the visibility and reputational benefit of the donor’s gift; after all, most donors want to been seen supporting the very best cultural institutions.”


    That sounds like bad news for nonprofit organizations that need corporate support for their missions. But it also comes at a time when many corporations are increasingly speaking up on social issues, driving greater interest in social sponsorships across the board.


    In a Nonprofit Quarterly analysis of the study that extrapolates beyond cultural institutions, Common Impact CEO Danielle Holly suggests that nonprofits take care when considering the advice suggested by the study, including that sponsorship funding be directed toward specific programs.


    “Nonprofits would be better served by incorporating this study’s findings as one of the many inputs they weigh when considering a corporate partnership, looking at two factors in particular,” Holly writes.


    Those factors? First, analyzing how philosophically comfortable the organization is with teaming with a specific corporation; and then, analyzing what conflicts of interests the partnership could create down the line, addressing those concerns as needed.


    This article was originally sourced from Associations Now.


  • 20 Sep 2016 11:15 AM | Deleted user

    Texting is a powerful (though underutilized) marketing platform because of its high engagement rate and effectiveness in reaching those who may be less inclined to pick up the phone or check their email regularly. We want information conveniently delivered to us through our mobile phones, and nearly everyone is texting.


    Short Message Service (text) marketing is a reliable way to get in front of your members, and it makes engagement quick and easy. It’s very visible and harder to ignore than email. Using a mass texting program, you can send SMS messages to a list of subscribers who have opted-in to receive your texts. This program can be used to send messages quickly to every subscriber on your messaging list and to run campaigns in which texts go out automatically.


    SMS is also a good way to send reminders, information, alerts or promotions directly to the mobile phones (and by extension, hands) of all of your subscribers at once.


    Text marketing software providers:

    Mass texting providers such as Ez Texting, TextMarks, SimplyCast, Mozeo and Tatango use short codes and keywords as the foundation of their SMS marketing software. With one of these services, you can send and receive texts from an easy-to-remember, short code. When you send a mass text with a call to action, you also need a keyword for subscribers to use to opt-in to your campaign. You can set up different keywords to trigger texts with different information. This is an easy way for subscribers to interact with your campaign and for you to communicate your message.


    Note: Naylor and Association Adviser don’t endorse any of these texting providers above.


    Text marketing programs also allow you to divide your subscribers into lists or groups so that you can better target your campaigns to your subscribers’ needs. For example, you can divide your list into teams, geographic areas and more.


    With most texting programs, you can control all of your campaigns from your online dashboard. You can manage settings, add more keywords, view subscriber activity and even send text messages online.


    How it works:

    Once you’ve decided on a service provider, the first step in creating an SMS marketing campaign is to compile a solid list of subscribers who want to receive messages from you. Remember, you must obtain permission before sending any messages. Gather text subscribers by promoting the campaign on your website and social media accounts along with a simple way to join. For example, you could have prospective subscribers text a keyword like “JOIN” to your short code to sign up.


    The next step is to craft your message. Keep it brief, making sure to include only the most important details. You may also want to include a call to action that asks subscribers to text back a keyword in order to RSVP, receive a coupon or learn more.


    Every text message you send should include an unsubscribe option. Your provider may set this up automatically. If not, one of the easiest ways to do this is to set up an unsubscribe keyword like “STOP” that the subscriber can text if they want to stop receiving messages from you.


    What it costs:

    The two main costs associated with SMS marketing are the price per text and the price of keywords. Typically the price per text will decrease the more you send. Multimedia messages that include photos or GIFs will cost more. The number of texts you can send and the number of keywords you can use will initially be determined by the plan you buy, but additional purchases of extra messages and keywords are always an option later on.


    Text marketing is instantaneous, two-way communication that has the potential to revolutionize the way organizations and companies keep in touch with their members and customers. The number of SMS marketing providers out there is vast, so ask plenty of questions upfront to ensure you make the best choice for your business. As long as your campaign is well-executed, engaging and user-friendly, texting could be exactly what your integrated marketing strategy needs.


    This article was originally sourced from Associations Advisor.


  • 20 Sep 2016 11:10 AM | Deleted user

    Preliminary results of our unscientific reader poll show that association leaders have a wide variety of member challenges to address, and topping the list is the impact of a changing landscape. More than one in three (34 percent) respondents indicated concern about industry consolidation and retiring Boomers falling off their membership rolls.


    Although only 13 percent felt that their member communications were ineffective, more than one in five (21 percent) were frustrated that members didn’t seem aware of all of the benefits they are entitled to with their membership. List segmentation was also cited as a significant challenge by more than one in six (17 percent) of associations.


    New data from Edge Research, commissioned by Abila, Inc., showed a significant disconnect between the reasons young people join associations and the reasons associations THINK young people join.


    At a recent webinar deconstructing the findings, Jamie Notter, founding partner at WorkXO, LLC, said many membership organizations are still stuck in the model of: “Pay to join us first and then we’ll show you our worth.” Notter said that’s a hard sell for always-connected young professionals who are “used to getting value instantaneously.”


    They’re used to the “freemium model,” Notter said, and then they upgrade to the paid model if they like it.


    Scott Wiley, CEO of the Ohio Society of CPAs, said it starts with “really knowing” your members.

    “At OSCPA, we have a dedicated business development team whose primary responsibility is to build relationships with members and understand their challenges and any gaps in service that we can fill,” he said. “The team regularly brings that information back to our staff so that our strategic priorities and the work we do is directly aligned with solving members’ pain points.


    This article was originally sourced from Associations Adviser.


  • 20 Sep 2016 11:03 AM | Deleted user

    Associations have the infrastructure to help remake the education industry, according to a new white paper. What’s lacking is the will to promote that fact.


    Associations are forever being scolded that they need to run more like a business. But what if they already are?


    That might be the case when it comes to education. In a recent white paper titled “The Association Role in the New Education Paradigm,” Spark Consulting’s Elizabeth Weaver Engel, CAE, and Alcorn Associates’ Shelly Alcorn, CAE, argue that associations have the educational infrastructure structure and industry connections that will be required to respond to the rapid shifts in secondary education. With the size of college debt leaving many learners skittish and many companies embracing microcredentialing, associations have an opportunity to fill the gap.


    Problem is, they say, associations don’t promote their capabilities on this front, which leaves the rising for-profit education industry—or corporations in general—in a position to snap up a market that associations should own.


    ”I think associations are the best secret going.”


    “We do a good job with this, and nobody knows,” says Alcorn. “Associations have been unfortunately obsessed with the idea of membership for so long that they are not seeing the fact that one of the reasons why those membership streams are drying up is those people aren’t making it into the profession in the first place.”


    In the paper, Engel and Alcorn lay out the various ways associations can play a major role in training. They have access to employers, who are often looking for skilled labor that doesn’t necessarily require a secondary degree; they have experience providing credentials and certifications, which may have more immediate relevance within an industry; they can provide relevant training more quickly than the two- or four-year degree process; and they can connect with students who don’t fit traditional definitions of students. “Association professional development programs have been designed from the beginning to be completed by people who are working full time and who have significant other responsibilities,” they write. “Associations don’t expect our audiences to put their entire lives on hold for multiple years while they attend in-person classes for months at a time.”


    So what’s standing in the way? For one thing, a cultural assumption that a secondary degree is the only meaningful path to a decent-paying professional career. But Alcorn and Engel argue that there’s plenty the association community can do to make a case for themselves. In the paper, they point to a handful of associations that have ramped up and broadened their education efforts. The HR Certification Institute, for instance, created a credential for newcomers in the industry but not necessarily HR professionals; state CPA societies in Maryland and Ohio emphasized training in soft skills and skills students needed; the National Association of Licensed Practical Nurses provides stepping stones for its members to climb the next rung in the nursing ladder. All of these efforts are still within the associations’ mission, but expand the community and find ways to betters support it.


    “They’re not completely throwing over the old stuff, but they had to say, ‘We need to start thinking a little bit differently about who we’re serving and how we’re serving them, and the forces that are affecting our industry, and position ourselves not just be looking ahead for next year’s programming,’” Engel says. Adds Alcorn: “Each one of those associations had to acknowledge that there was a broader constituency that they weren’t tapping into, and they had to look at the at the actual dynamics inside their professions and industries.”


    Simply recognizing the problem and its potential is one easy way to start. That’s especially true of associations that do work internationally, particularly in countries that have little interest in membership but are eager for training opportunities. (This is one theme of MCI Group’s recently released Global Engagement Index, a document I had an editorial hand in.) The white paper suggests that many associations already have a grasp of the employment environment and career paths in their industries—what’s left is to build a strategy and delivery system around it.


    And also, Alcorn and Engel told me, a will among association leaders to adapt their mindset enough to make education as much a tentpole of their model as membership and the big annual conference. The clock is ticking—for-profit organizations will happily take over the kind of niche education that associations specialize in if associations themselves don’t pursue it, Alcorn says. (As an example, last week I received a PR email from Amazon trumpeting its nursing training for employees in its fulfillment centers.)


    “I think associations are the best secret going,” Alcorn says. “You can have an impact, and it’s time to embrace some optimism. The kind of member loyalty that you have always said you wanted to create? I don’t know of any better loyalty than ‘They helped me get a job, keep a job, and get a better job.’”


    This article was originally sourced from Associations Now and was written by Mark Athitakis.


  • 20 Sep 2016 10:58 AM | Deleted user

    THE Australian Farmers’ Markets Association has published a new Food Safety Guide for Farmers’ Markets in collaboration with Food Safety Australia New Zealand to help stallholders and managers understand their duty of care and comply with regulations.


    AFMA spokeswoman Jane Adams said the guide is the first of its kind and will help the more than 180 farmers’ markets trading regularly across Australia.


    “AFMA ranks food safety as a major priority,” Jane said. “To date there has not been a commonsense farmers’ market-specific document to help facilitate the delivery of a strong food safety culture in farmers’ market settings.”


    The guide covers regulations for horticulture, poultry, dairy, seafood, meat, wine, food sampling, food handling, labelling and nutrition panels.


    This media release was originally sourced from Weekly Times Now.


  • 20 Sep 2016 10:55 AM | Deleted user

    The SMSF Association welcomes the Government's proposed changes to their non-concessional contribution (NCC) lifetime cap policy, believing they represent very positive and sensible policy that will reduce administrative complexity and increase opportunities for adequate retirement savings.


    SMSF Association Managing Director/CEO Andrea Slattery was responding to the Government's statement today that it is amending its super package by replacing the $500,000 lifetime NCC cap with a new measure that reduces the annual NCC cap from $180,000 to $100,000 up to a superannuation balance of $1.6 million.


    She says an annual cap of $100,000, with a three-year bring-forward of up to $300,000, will give people a better opportunity to save an adequate superannuation balance for retirement than that afforded by the lifetime cap.


    "The move to cap NCCs to people who have super balances under $1.6 million is an appropriate compromise in light of the original proposal outlined in the 2016 Budget, with the policy goal of making the system more sustainable and better targeted still intact.


    "In addition, the new proposal's prospective application date is a welcomed move, removing the lifetime cap's issue of counting contributions back to 1 July 2007."


    Slattery says the Association will work with the Government to ensure that the deferral of the ability to carry forward contribution caps made to offset the loss of revenue from the NCC cap shift can still be implemented by 1 July 2018.


    "The Association has been a long-time advocate of allowing the carry-forward of concessional contribution caps because they assist women and people with broken work patterns achieve adequacy.


    "We believe that this change was a positive element in the 2016 Budget package as they increased the flexibility of the superannuation system and allowed further opportunity for people to make catch-up contributions closer to retirement."


    This media release was originally sourced from SMSFA.


  • 20 Sep 2016 10:50 AM | Deleted user

    The Royal Automobile Association of South Australia (RAA) has selected Empired as their primary partner to build a new digital platform to help RAA deliver on its digital transformation strategy.


    According to RAA group information officer, Mike Walters, Empired was chosen for its “right mix of skills and culture” to aid the association in its customer engagement digital overhaul.


    As part of the three-year deal, Empired will develop a platform that will allow RAA to offer a strong, personalised customer experience to its existing membership and potential customer base.


    The company is committed to the key strategic objective of developing a new platform based on the Sitecore Experience Platform and Microsoft’s Azure cloud service that will boost customer engagement and accelerate the association’s membership acquisition.


    “Empired is thrilled to be selected as RAA’s primary partner in helping them drive their digital transformation strategy,” Empired client executive, Tim Kelly, said.


    “We look forward to working with RAA by leveraging our national digital capability to help them drive member engagement, retention or acquisition and deliver a competitive advantage to RAA in the growing digital marketplace.”


    Walters said whilst RAA is well known for its physical service to members on the road, in calls centre or shops, a digital presence will enable both customer acquisition and retention.

    “Transitioning to a new digital platform will also allow us provide best practice, customer-centric, personalised and seamless services in the digital environment,” he added.


    This article was originally sourced from Arnnet and was written by Holly Morgan.


  • 20 Sep 2016 10:44 AM | Deleted user

    Rural Doctors seek to avert more closures of Tasmanian rural health services


    The Rural Doctors Association of Tasmania (RDAT) and Rural Doctors Association of Australia (RDAA) are calling on Tasmania's Health Minister, Michael Ferguson MP, to meet with rural doctors to discuss the need to strengthen his Department's engagement with the Tasmanian rural health workforce to develop a statewide strategy on retaining and enhancing rural hospital and health services across the state.


    The move follows RDAT's continuing concern at the imminent closure of Mersey Community Hospital's maternity unit — and the impact of further service downgrades on the health needs of North West Tasmanian communities.


    "After we highlighted our concerns about the closure of the Mersey maternity unit, Minister Ferguson asked the Tasmanian Department of Health and Human Services (DHHS) to brief us on arrangements regarding the closure" the RDAT Executive's North West representative, Dr Peter Arvier, said.


    "While we appreciated this briefing, we remain very concerned at the continuing erosion of services at the Mersey Community Hospital and other rural locations, and the impact this will have not only on the recruitment and retention of future doctors but also the health of rural communities across the state.


    "Further downgrades in rural hospital and health services in Tasmania will simply result in a continuing reliance on expensive specialist and locum-based care, and the loss of more and more of Tasmania's future rural doctors to the mainland.


    "RDAT believes there is a unique opportunity to develop the Mersey Community Hospital as a Centre of Excellence for a 'Rural Generalist' model of medical care to deliver a wide range of essential and sustainable health services in the North West, including obstetrics, anaesthetics, emergency care, general surgery, palliative care and advanced mental healthcare. Under this model of care, a patient’s GP / Family Doctor could also continue to be actively involved in caring for their patient during the hospital admission.


    “In partnership with the University of Tasmania, the Mersey would also have a pivotal role in training Tasmanian medical students and junior doctors in the Rural Generalist model of medical care.


    "We are determined that rural hospital and health services across Tasmania should be retained and expanded, underpinned by well-trained and highly motivated rural doctors supported by other health professionals to deliver the best access to medical care across the state.


    "We hope the Minister and DHHS are as determined as we are on this issue.


    This media release was originally sourced from RDAA.


  • 20 Sep 2016 10:40 AM | Deleted user

    Thousands of charities have received a “red mark” from the national charities regulator, the Australian Charities and Not-for-profits Commission (ACNC), for failing to lodge their annual reports on time.


    The red mark will now appear on the ACNC's Charity Register listing of more than 3,500 charities that were more than six months overdue with their annual reporting to the Commission.


    Commissioner of the ACNC, Susan Pascoe said the majority of the charities were required to submit their 2015 Annual Information Statement by 31 January this year.


    “Submitting an Annual Information Statement to the ACNC each year is a legislative requirement for registered charities,” Ms Pascoe said.


    “This group has failed to meet that obligation.”


    She said all charities that were more than six months overdue with their reporting would receive a red mark on their Charity Register listing.


    Ms Pascoe said that while the submission date remained on the Charity Register, the red mark could be removed.


    “Once the charity submits its overdue 2015 Annual Information Statement, the red mark will disappear,” Ms Pascoe said.


    “We have published a list of charities that have recently received a red mark to encourage them to act fast and submit their outstanding Annual Information Statement.


    She urged them to join the 42,700 registered charities that had submitted their statements.


    Ms Pascoe said that the ACNC would continue to take steps to improve compliance with reporting requirements in the interest of public trust and confidence.


    This article was originally sourced from PS News.


  • 20 Sep 2016 10:24 AM | Deleted user

    The Association of Superannuation Funds of Australia (ASFA) has appointed Dr. Martin Fahy as its chief executive, effective 1 November.


    Fahy was currently a partner at management consultancy, KPMG, where he worked with clients across the financial services and other sectors to drive transformational change.

    His role at KPMG saw him work with investment banks, wealth management organisations, superannuation funds, and service providers to the super industry.


    From 2007 to 2011, Fahy was CEO at Finsia where he led the organisation's transformation post the sale of its education business.


    Commenting on the appointment, ASFA chair, Dr. Michael Easson, said: "Martin has a deep understanding of the issues and challenges facing the superannuation industry and will bring the considered, evidence-based policy insights that can help shape the long-term success of superannuation in Australia".


    "Martin will lead ASFA into its next period of growth, expanding its role in supporting robust policy debate, and raising capability across the sector," Easson said.


    Interim CEO, Jim Minto, will continue until Fahy commences his new role.


    "The Board and I would like to thank Jim for stepping in during this interim period. We could not have asked for a better person to ensure a seamless transition during such a critical time for superannuation," Easson said.


    This article was originally sourced from Money Management and was written by Jassmyn Goh. 


The Australasian Society of Association Executives (AuSAE)

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Address: Unit 6, 26 Navigator Place, Hendra QLD 4011 Australia
Free Call: +61 1300 764 576
Phone: +61 7 3268 7955
Email: info@ausae.org.au

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