Resolution Institute is the largest membership organisation of dispute resolution professionals within Aotearoa New Zealand and Australia. As a not-for-profit organisation, RIANZ’s primary motivation is to support our members by providing advocacy and ensuring professional excellence by offering extensive membership benefits and services, industry-leading training and accreditation, and the best online learning and continuing professional development options.

Reporting to the General Manager of New Zealand, we seek a motivated and detail-oriented Training, Assessment & Membership Coordinator to join our small Wellington-based New Zealand team.

This role plays a crucial part in supporting our existing members and trainees by organising our ongoing education and training events and overseeing our Continuous Professional Development (CPD) program. You will work with our volunteer New Zealand training team, assessors, and coaches to help ensure that the programs are planned and executed smoothly and to the highest standard.

You will oversee the administration and operational aspects of:

• Event organisation and content development of our training courses, both online and in-person;
• Accreditation assessments;
• Organising regional network meetings and practice groups; and
• Membership Support.

You will also liaise closely with RIANZ administrative staff, management, and external stakeholders in New Zealand and Australia.

This is a fantastic opportunity to make your mark and grow with a respected organisation, utilising your experience and exceptional organisational and administrative skills, and to be part of a dedicated national team committed to continuously improving dispute resolution practices across New Zealand and Australia.

Initially, the role will be 30 hours per week (0.75 FTE), working from our recently acquired office on The Terrace, but it is expected to grow to a full-time role. There may be some weekend and out-of-hours work with occasional domestic and possible Trans-Tasman travel.

Person Profile:

• Proven administration and organisational skills with highly developed written and verbal communication skills, including producing high-quality reports and correspondence.
• Well organised with a high level of accuracy and attention to detail.
• Ability to work under pressure in an ever-changing environment and meet tight deadlines.
• Proficiency in problem-solving and innovation.
• Adaptability and cultural awareness in communication.
• Strong relationship-building capabilities.
• Technology literacy to support programme, content, and resource development, including the use of MS Office Suite, LMS systems and CRM databases, along with the ability to learn new software applications.
• A proactive, enthusiastic, team-oriented mindset with the ability to work independently.
• Experience in adult/workplace education, event management, dispute resolution, or a related field would be a plus.

This is an exciting opportunity to play a key role in developing and delivering vital training programs that will support the professional development of the dispute resolution sector in New Zealand.

If you are ready to take on this exciting challenge, please apply now via SEEK here to be considered.

A copy of the job description can be downloaded by via the following link: https://www.dropbox.com/scl/fi/k43brrlz7wwv1d2bsqhev/2025-Training-and-Assessment-Coordinator-06-2025.pdf?rlkey=ykk5r1xvrxj97p3bodhiaonko&st=0conowzn&dl=0

Applications close: Tuesday, 17th February 2026; however, applications will be reviewed as they are received; therefore, the advertisement may close prior to the published closing date.