• Part-time [flexible 0.6 to 0.8 FTE]
• Hybrid office working
• Permanent ongoing

About you
Are you a connector who thrives on building partnerships and creating practical solutions? Help social workers in private practice succeed with the tools and support they need.

Do you have a knack for turning insight into action? Use your stakeholder engagement and resource development skills to empower social workers across Australia.

The Position
The primary purpose of this position is to foster strong external stakeholder relationships with business providers and develop tools and resources which will support AASW members who are primarily in private practice in the effective operation of their business including digital solutions.

This will include consulting with member groups in different areas of practice to help identify their support needs and the development of support materials including guides, information sheets, FAQ standard documents and templates. This position will also identify new business opportunities and expanded scope for social workers.

About the Association
The Australian Association of Social Workers (AASW) is the professional representative body of social workers in Australia, with more than 17,000 members. The AASW sets the benchmarks for professional education and practice in social work and has a strong voice on matters of social justice, human rights and issues that impact upon the quality of life of all Australians.

What our team thinks …
We are proud to share highlights from our recent staff culture survey. Responding with ‘strongly agree’ or ‘agree’, our team reports:
94% - find professional meaning in my work
88% - are proud to work with us
90% - would recommend the AASW as a good place to work

Your Key Responsibilities

• Consult with members through a structured feedback framework mechanisms to scope business improvement and development areas and understand their business needs.
• Development of stakeholder relationships to progress and achieve positive outcomes to support members (Private Health Funds, compensable schemes, digital solution tools etc).
• Document key processes and undertake regular process reviews.
• Support, develop and strengthen external stakeholder relationships.
• Develop a framework to monitor and evaluate the impact of implemented strategy.
• Lead review and analysis opportunities for an enhanced scope of social work practice frameworks and guidelines.
• Develop discussion papers, consultation documents and final frameworks to guide organisational decision making.
• Lead or contribute to cross-functional internal and external stakeholder working groups to ensure alignment.
• Coordinate and deliver consultations with members, external stakeholders, subject matter experts and communities of practice.
• Prepare high-quality written outputs including briefing papers, reports, internal and external communications.
• Develop relevant documentation, templates, toolkits, guidelines and FAQ’s on relevant topics to support members including but not limited to: Insurance for member’s liability, cyber insurance, legal obligations, tax and tax planning.

Key selection criteria

• Tertiary qualification in business administration or related discipline, or relevant professional experience.
• Highly developed communication skills in stakeholder relationship building.
• Experience in developing business tools and guides.
• Highly developed written communication skills, with the ability to tailor writing to a variety of audiences including detailed briefing papers.
• Highly effective project management skills across the life cycle of a project.
• Demonstrated process improvement skills, ability to develop and maintain productive working relationships.
• Demonstrated ability to influence and negotiate with a diverse range of internal and external stakeholders.
• Excellent customer service skills and experience in coordinating professional meetings.
• Ability to work autonomously with minimal supervision and high-level organisational skills, including managing work deadlines and managing information.
• Analytical problem solving and conflict resolution skills.
• Highly skilled in the use of MS Suite of products, Word, Publisher, PowerPoint and Excel.

Desirable Requirements

• Previously experience in the health or allied health sector.
• The role of social workers in a range of settings and programs.
• Experience in consultation processes with a range of stakeholders.
• The role of professional association and/or peak body.

How to Apply
The AASW is committed to equal opportunities in employment and embraces diversity and inclusion in its workforce. We encourage applications from culturally and ethnically diverse communities, particularly those underrepresented in the social work profession including the Aboriginal and Torres Strait Islander communities and people with a disability.

To be considered for this role, your application must include your résumé and a cover letter addressing the key selection criteria listed above.  Please apply via SEEK here.

Applications close 31st of July 2025 however, we reserve the right to end the closing date early.

Please direct any queries to: courtney.thompson@aasw.asn.au