Association Educational Program (Sydney): Creating a Behaviours Based Culture

It’s easy to define a countries ‘culture’; to the rest of the world, Aussies have a laid back ‘mateship’ culture, the Germans have a strong work ethic and, well, everything is BIGGER and better in the US of A!

Defining your business culture can sometimes be more complex,

and when people speak about ‘culture’ it’s often perceived it’s

because they have an issue in their workplace – but it may be the

opposite, they may have a great culture and understand that like

most things it needs to be nurtured and looked after so that weeds

don’t creep in between the cracks.

Business culture at the very least, is related to behaviours, ethics,

and etiquette. A business culture will encompass an organisation’s

values, visions, working style, beliefs and habits, all of which are

dynamic and fluid - so how do we work with what we have got to

ensure a productive and effective organisation? A hands on deep dive into your organisation! Questioning the Status Quo – doubt is ok!

All your questions will be answered during this engaging workshop, including: 

• What behaviours do we look for in our staff?
  
• How do we define behaviour?
  
• How do we measure behaviour?

The key takeaways you will gain from this workshop include: 

• An understanding of a process that will enable change
  
• A framework to implement to your organisation
• Ideas and tools of how to define and measure culture
• How to include behaviour kpi’s into performance agreements
• A passion to get it right

The Presenter

Michelle Trute, CEO, Diabetes Queensland

Diabetes Queensland has been fortunate to have Michelle leading the organisation benefiting from her insightful mix of best practice governance and business endeavours.

Previously she has successfully established a number of businesses in Australia and was the Director of her own international company. A seasoned internationally and national speaker; sharing her experiences on business that includes governance, strategy, and culture paradigms, as well as her pet project staff wellness in ‘Healthy Staff equals Healthy Profits’. She educates directors, executives, professionals, and workforces. Taking the high level strategies to a platform that both executives and general staff could understand in a practical and tangible way.

Michelle is no stranger to media previous to Diabetes Queensland she was contracted to Channel Nine for weekly presentations on the hot topics of health, as well as her own program on ABC radio and her weekly columns in Saturdays Courier Mail. Michelle soon had a couple of best sellers on the shelves, and after 250,000 copies of each she was recognized as a Finalist of Telstra Business Women Awards. More recently Michelle has lead Diabetes Queensland into a rapid growth phase, in response to the diabetes epidemic, her achievements were recognized by her peers and was awarded the Australian Institute of Management Award for ‘Management Excellence’ in the not for profit sector for her efforts.

More recently, Michelle was invited to attend Harvard University. At Harvard she was identified in the highly competitive “Performance Measurement for Highly Effective not for profits” where she had the opportunity to show case some of the work that Diabetes Queensland has been able to achieve of late in the endeavor to improve the lives of people living with diabetes. 2014 saw Michelle’s community work throughout Queensland recognised by her being awarded the prestigious ‘leading 125 women’ by the YWCA alongside Dame Quentin Bryce.